Post by Dave's Not Here Man on Apr 3, 2017 21:54:56 GMT -5
This is my second rant in what might turn into a series of these things. A while back I posted about customers who blow contractors off when they call or email follow up on quotes.
Friday before last I went out and met with the pastor and chief of who knows the fuck what... to go over their current clusterfuck of a sound system and work up some quotes on upgrading or replacing it, as well as some future projects they were interested in looking into. I was there for 3 fucking hours people. 3 fucking hours. It was out in Culpeper so add another an hour and a half on top of that, spent on this free consultation. So the following Monday I start working on the quotes and by the time they were ready, I had another solid 5 hours of time wrapped up in those. So we're now at well over an 8 hour investment in time, and a fuel burning trip to culpeper. I sent the quotes to the two I met with last Wednesday and guess what? Not a fucking word. Not a "thanks, we'll look this over" or "thanks, we'll be in touch", or even just a "thanks". So after 2 tries at calling and getting the guys' voice mails, I email this today and look what I got back (their reply is at the top)...
John
We received the quotes.
Kxxxx
____
On Apr 3, 2017, at 8:38 PM, John Hall <proav4u@yahoo.com> wrote:
Gentlemen,
I sent you an email with several quotes last week and have tried to call Mr. xxxxx for confirmation that they were received to no avail. I would appreciate someone acknowledging that the emails containing the quotes were received, and any input or questions you might have regarding them.
Thanks,
John
_____
Not gonna reveal names but this is the shit I've got to put up with. Own your own business they said... Be your own boss they said....
Friday before last I went out and met with the pastor and chief of who knows the fuck what... to go over their current clusterfuck of a sound system and work up some quotes on upgrading or replacing it, as well as some future projects they were interested in looking into. I was there for 3 fucking hours people. 3 fucking hours. It was out in Culpeper so add another an hour and a half on top of that, spent on this free consultation. So the following Monday I start working on the quotes and by the time they were ready, I had another solid 5 hours of time wrapped up in those. So we're now at well over an 8 hour investment in time, and a fuel burning trip to culpeper. I sent the quotes to the two I met with last Wednesday and guess what? Not a fucking word. Not a "thanks, we'll look this over" or "thanks, we'll be in touch", or even just a "thanks". So after 2 tries at calling and getting the guys' voice mails, I email this today and look what I got back (their reply is at the top)...
John
We received the quotes.
Kxxxx
____
On Apr 3, 2017, at 8:38 PM, John Hall <proav4u@yahoo.com> wrote:
Gentlemen,
I sent you an email with several quotes last week and have tried to call Mr. xxxxx for confirmation that they were received to no avail. I would appreciate someone acknowledging that the emails containing the quotes were received, and any input or questions you might have regarding them.
Thanks,
John
_____
Not gonna reveal names but this is the shit I've got to put up with. Own your own business they said... Be your own boss they said....